Your Privacy Is Important
The table below summarizes the privacy considerations that are explained in more detail below for what you can find on www.photility.com
|App||Log Files & Crash Reports||Cookies, Beacons, Analytics, Advertising||Email and Social|
|www.photility.com||Web Site diagnostics and maintenance||Analytics and Advertising based on your navigation patterns.||Contact and Share links|
|www.facebook.com/photility||None (internal to Facebook)||None (internal to Facebook)||Public comment/discussion forum, private communications|
|Picture Medley||Microsoft Error Reporting||None||None|
|PhotoSheet||Microsoft Error Reporting, Apple Error Reporting||None||None|
|Cropper||Microsoft Error Reporting||None||None|
|DoublePhoto||Microsoft Error Reporting||None||None|
|MiniAlbum||Microsoft Error Reporting||None||None|
|FileList||Microsoft Error Reporting||None||None|
|RPG||Apple Error Reporting||None||None|
|Tracing Projector||Apple Error Reporting||None||iPhone Video and Photo sharing|
Log Files and Crash Reports
Like many Web sites, www.photility.com collects log files as part of its hosting infrastructure. These files capture timing and page references of visitors to the site. This is a standard procedure with hosting companies and a common part of maintaining a web service. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp. This information is used to investigate issues, analyze trends, administer the site, and track navigation activity on the site. IP addresses, and other such information is not linked to any information that is personally identifiable.
Apps running on mobile devices sometimes crash and the device may share a crash report with the app developer indirectly through the operating system company’s web site. The crash report contains a “call stack” which provides a picture of what the app was doing at the exact time of the crash to help pinpoint exactly what went wrong. The report may also contain log files that provide more detail about what the app was doing prior to the crash, to help diagnose the cause of the crash. We make every effort to ensure that the information written to the log files does not contain personally identifiable information. Any crash reports we receive are only used for the express purpose of diagnosing and fixing an app crash, after which they are deleted from our systems. Your device should ask you if you want to share this crash information with app developers, and you can configure that in your device settings. Consult the web site for your device to learn more about how to manage that.
You can learn more about how your crash dumps and app usage telemetry is managed for your mobile device or personal computer on that company’s website. Here are some starting points:
- Learn more about Windows Error Reporting
- Configuring Crash Reporting on Apple devices: https://support.apple.com/en-us/HT202100
Cookies, Web Beacons, Analytics, and Advertising
Apple offers IOS users the option to share app usage and diagnostic information with app developers. This setting is managed in the Settings app. If you opt to enable this setting, app developers have access to aggregate information including the number of times an application was launched by users each day, and how many users returned to the app on subsequent days. Session and usage data includes no personal information. If you opt to share crash reports with the developer, it is conceivable that some of your personal information could be included in the crash report if it was in application memory at the time of the crash which may include a photo you were working with or text you entered/pasted into an edit field. We use crash reports only to the extent that we can understand why the app crashed (and correct the issue) and we make every effort to destroy any crash reports we once we have completed that investigation.
Photility Mobile Apps use Google’s AdMob mobile ad framework for delivering ads to the application. In-app purchase options are available to remove the ads. Similar to web ads, the mobile ad framework consists of some code provided by Google or its partners that runs when start the app. The app sends basic information to the AdMob network while retrieving ad content to display in the ad. This information is not personally identifiable but may include a unique identifier for your device, its current IP address, operating system, language, and other general characteristics. This data is then used to select the most relevant ads to display in the app.
Through their portals these advertising services also provide the developer with statistical information about the ads that were served to the web site or app, with pivots that may include daily/weekly/monthly totals, types of ads, whether the ads were clicked, and may also provide marketing profile information like gender, age group, etc (where the service has that information).
In May 2017 Google is adding cross-device advertising for users who are signed into their Google accounts. Here is Google’s summary of this behavior: “Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads, Google will use data from its signed-in users together with your Google Analytics data to build audience lists for cross-device remarketing. In order to support this feature, two things will happen: First, for users on your site, Google Analytics will collect Google-authenticated identifiers associated with users’ Google Accounts (and therefore, personal information). Second, Google Analytics will temporarily join these identifiers to your Google Analytics data in order to support your audiences.” You can prevent this behavior by changing your advertising personalization settings for your account at google.com.
- You can find Google’s privacy policies on their Google Product Privacy Guide
- You can learn more about Analytics cookies and privacy information on their Google Advertising page.
- If you wish to disable cookies, you may do so through your individual browser options without affecting the functionality of www.photility.com or our apps. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. You may opt out of personalized advertising by visiting https://www.google.com/settings/ads or www.aboutads.info.
- Your device or browser may offer some controls allowing you to limit the amount of information that is shared to ad networks, and also limit the information that ad services can collect. Limit Ad Tracking on Apple Devices or Limit Microsoft Advertising. Search your settings for “Privacy” to discover more settings that might be useful. These settings may not reduce the number of ads that you see but the ads should be less targeted and personal.
Email and Social Media
Photility does not collect any contact information about its visitors, and does not use such information for the purpose of marketing or “outreach” communication. www.photility.com and some of our apps include “share” links to enable you to share your creations on social networks. www.photility.com and our apps do not store, control, or manage what you choose to share with those social networks. You may use our Facebook or Google/YouTube pages to contact us. Your posts and comments on social media pages are public and outside our control. You may also use email or private channels to contact us and we will protect the confidentiality of those communications by securing them with a strong password or deleting them when no longer needed.
- You can find the privacy policies for other social networks you may encounter on their respective web sites.
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.photility.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.photility.com has such information, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our systems.
April 9, 2017
- Include Google remarketing/cross-device personalization and browse history tracking,
- amend the table summarizing error reporting behavior related to the Mac version of PhotoSheet,
- provide additional context on usage and diagnostic information collected on Apple platforms.
February 17, 2019
- Amended the table summarizing advertising-related data collected for Tracing Projector and RPG. Avertising was removed from those apps in May, 2018.