Photility Privacy Policy

We consider privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information collected and recorded by and our apps, and how we use it. If you need any more information or have any questions about our privacy policy, please feel free to contact us by email at escrPrivacyPhotility().

By using our website or installing our apps, you hereby consent to our privacy policy and agree to its terms.

Privacy Summary

The table below summarizes the privacy considerations that are explained in more detail below for what you can find on

App Log Files & Crash Reports Cookies, Beacons, Analytics, Advertising Email and Social Web Site diagnostics and maintenance Analytics and Advertising based on your navigation patterns. Contact and Share links None (internal to Facebook) None (internal to Facebook) Public comment/discussion forum, private communications
Picture Medley Microsoft Error Reporting None None
PhotoSheet Microsoft Error Reporting, Apple Error Reporting None None
Cropper Microsoft Error Reporting None None
DoublePhoto Microsoft Error Reporting None None
MiniAlbum Microsoft Error Reporting None None
FileList Microsoft Error Reporting None None
RPG Apple Error Reporting None None
Tracing Projector Apple Error Reporting None iPhone Video and Photo sharing

Log Files and Crash Reports

Like many Web sites, collects log files as part of its hosting infrastructure. These files capture timing and page references of visitors to the site. This is a standard procedure with hosting companies and a common part of maintaining a web service. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp. This information is used to investigate issues, analyze trends, administer the site, and track navigation activity on the site. IP addresses, and other such information is not linked to any information that is personally identifiable.

Apps running on mobile devices sometimes crash and the device may share a crash report with the app developer indirectly through the operating system company’s web site. The crash report contains a “call stack” which provides a picture of what the app was doing at the exact time of the crash to help pinpoint exactly what went wrong. The report may also contain log files that provide more detail about what the app was doing prior to the crash, to help diagnose the cause of the crash. We make every effort to ensure that the information written to the log files does not contain personally identifiable information. Any crash reports we receive are only used for the express purpose of diagnosing and fixing an app crash, after which they are deleted from our systems. Your device should ask you if you want to share this crash information with app developers, and you can configure that in your device settings. Consult the web site for your device to learn more about how to manage that.

You can learn more about how your crash dumps and app usage telemetry is managed for your mobile device or personal computer on that company’s website. Here are some starting points:

Cookies, Web Beacons, Analytics, and Advertising does not directly make use of cookies for any purpose; however it does make indirect use of them through third-party Analytics and Advertising services. has no access to or control over these cookies that are used by third-party advertisers. These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on and which are sent directly to your browser. They automatically receive your computer’s IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site. uses Google Analytics service to gather statistical information about site usage, including landing pages, time spent on each page, pages visited within the site, and repeat visits to the site. Google provides javascript that runs as part of each page load, which reports this basic telemetry back to Google. This kind of script is commonly referred to as a “web beacon” or “page tag”. This information is used to help understand which content is seeing more activity with our visitors so that we can improve our content. Google Analytics may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google or the website. In addition to gathering website usage statistics, Google can also use this Analytics data to help show more relevant ads on Google properties (like Google Search) and across the web on sites that use Google’s Advertising services. None of this information is stored on uses Google AdSense service for advertising banners and occasional full-screen ads presented on mobile devices while navigating within the site. As part of serving relevant ads to a web site, Google provides javascript that runs as part of each page load, which sends basic information to Google in order to retrieve content that is displayed in the ad. Google’s advertising service uses the same basic Analytics telemetry collected across all of the sites where its service is used, in order to match ads with the browsing and searching patterns based on your computer’s IP address or cookies stored on your computer.

Apple offers IOS users the option to share app usage and diagnostic information with app developers. This setting is managed in the Settings app. If you opt to enable this setting, app developers have access to aggregate information including the number of times an application was launched by users each day, and how many users returned to the app on subsequent days. Session and usage data includes no personal information. If you opt to share crash reports with the developer, it is conceivable that some of your personal information could be included in the crash report if it was in application memory at the time of the crash which may include a photo you were working with or text you entered/pasted into an edit field. We use crash reports only to the extent that we can understand why the app crashed (and correct the issue) and we make every effort to destroy any crash reports we once we have completed that investigation.

Photility Mobile Apps use Google’s AdMob mobile ad framework for delivering ads to the application. In-app purchase options are available to remove the ads. Similar to web ads, the mobile ad framework consists of some code provided by Google or its partners that runs when start the app. The app sends basic information to the AdMob network while retrieving ad content to display in the ad. This information is not personally identifiable but may include a unique identifier for your device, its current IP address, operating system, language, and other general characteristics. This data is then used to select the most relevant ads to display in the app.

Through their portals these advertising services also provide the developer with statistical information about the ads that were served to the web site or app, with pivots that may include daily/weekly/monthly totals, types of ads, whether the ads were clicked, and may also provide marketing profile information like gender, age group, etc (where the service has that information).

Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to and/or other sites on the Internet.

In May 2017 Google is adding cross-device advertising for users who are signed into their Google accounts. Here is Google’s summary of this behavior: “Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads, Google will use data from its signed-in users together with your Google Analytics data to build audience lists for cross-device remarketing. In order to support this feature, two things will happen: First, for users on your site, Google Analytics will collect Google-authenticated identifiers associated with users’ Google Accounts (and therefore, personal information). Second, Google Analytics will temporarily join these identifiers to your Google Analytics data in order to support your audiences." You can prevent this behavior by changing your advertising personalization settings for your account at

You should consult the respective privacy policies of these third-party ad services for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.’s privacy policy does not apply to, and we cannot control the activities of, advertisers or web sites. You may find more details on their privacy policies on their web sites. Here are some starting points:

  • You can find Google’s privacy policies on their Google Product Privacy Guide
  • You can find more about Google’s use of cookies and other information in their guide on How Google uses cookies.
  • You can learn more about Analytics cookies and privacy information on their Google Advertising page.
  • If you wish to disable cookies, you may do so through your individual browser options without affecting the functionality of or our apps. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. You may opt out of personalized advertising by visiting or
  • Your device or browser may offer some controls allowing you to limit the amount of information that is shared to ad networks, and also limit the information that ad services can collect. Limit Ad Tracking on Apple Devices or Limit Microsoft Advertising. Search your settings for “Privacy” to discover more settings that might be useful. These settings may not reduce the number of ads that you see but the ads should be less targeted and personal.

Email and Social Media

Photility does not collect any contact information about its visitors, and does not use such information for the purpose of marketing or “outreach” communication. and some of our apps include “share” links to enable you to share your creations on social networks. and our apps do not store, control, or manage what you choose to share with those social networks. You may use our Facebook or Google/YouTube pages to contact us. Your posts and comments on social media pages are public and outside our control. You may also use email or private channels to contact us and we will protect the confidentiality of those communications by securing them with a strong password or deleting them when no longer needed.

Children’s Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that has such information, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our systems.


Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

April 9, 2017
  • Include Google remarketing/cross-device personalization and browse history tracking,
  • amend the table summarizing error reporting behavior related to the Mac version of PhotoSheet,
  • provide additional context on usage and diagnostic information collected on Apple platforms.
February 17, 2019
  • Amended the table summarizing advertising-related data collected for Tracing Projector and RPG. Avertising was removed from those apps in May, 2018.